Frequently Asked Questions
Do I need prior experience?
No. Our beginner courses assume zero background and guide you step by step.
Are materials included?
Courses list recommended tools and materials. You can use equivalents you already have.
How long do I keep access?
Lifetime access—revisit any lesson at any time.
Can I get a refund?
Yes, if you have not completed more than 20% of a course within 14 days. Contact support for help.
What difficulty levels are available?
Beginner, Intermediate, and Advanced tracks. You can switch levels anytime.
Do you provide certificates?
Yes, downloadable and shareable certificates are issued upon completion.
How do I get support?
Submit a ticket using the Ask a Question form or message us via the live chat within your course dashboard.